AutoPartsOceanCall Now

    Refund Policy

    Last updated: January 1, 2026

    No Direct Payments

    AutoPartsOcean.com, operated by Viom Global Inc, does not process payments directly. We are a marketplace that connects customers with third-party auto parts suppliers.

    Supplier Refund Policies

    All payments, refunds, returns, and exchanges are handled exclusively by the third-party supplier you transact with. Each supplier maintains their own refund and return policies.

    What to Do If You Need a Refund

    • Contact the supplier directly using the information provided during your transaction
    • Refer to the supplier's individual refund and return policy
    • Keep all order confirmations, receipts, and communication records

    Our Role

    While we cannot process refunds on behalf of suppliers, we are committed to connecting you with reputable and verified vendors. If you experience issues with a supplier, contact us and we will do our best to assist.

    Contact

    Viom Global Inc
    Email: support@autopartsocean.com